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	<title>G2E Podcasts &#187; Human Resources</title>
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		<title>Employment Law: Gaming’s Unique Environment</title>
		<link>http://www.g2ecast.com/employment-law/</link>
		<comments>http://www.g2ecast.com/employment-law/#comments</comments>
		<pubDate>Fri, 18 Dec 2009 07:09:15 +0000</pubDate>
		<dc:creator>Rob</dc:creator>
				<category><![CDATA[G2E 2009 Podcasts]]></category>
		<category><![CDATA[Human Resources]]></category>

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		<description><![CDATA[Employment law is complicated to begin with, but when applied to the highly regulated gaming environment, it becomes truly unique. This session examines surveillance room issues, licensing issues with internal promotions, non-competes and non-solicits for player development employees, miscommunications by employees that give rise to slander and regulatory scrutiny, sexual harassment and more.
Moderator:
Russell Lichtenstein, Senior [...]]]></description>
			<content:encoded><![CDATA[<p><img align="left" src="http://www.g2ecast.com/images/HumanResourcesIcon.jpg" alt="Human Resources Icon" />Employment law is complicated to begin with, but when applied to the highly regulated gaming environment, it becomes truly unique. This session examines surveillance room issues, licensing issues with internal promotions, non-competes and non-solicits for player development employees, miscommunications by employees that give rise to slander and regulatory scrutiny, sexual harassment and more.</p>
<p><strong>Moderator:</strong><br />
<strong>Russell Lichtenstein</strong>, Senior Partner, Cooper Levenson, Attorneys at Law   </p>
<p><strong>Speakers:</strong><br />
<strong>John P. Boggs</strong>, Employment Litigation Attorney, Fine, Boggs and Perkins, LLP<br />
<strong>Phil Fortino</strong>, Partner, Global Work/Life Solutions<br />
<strong>E. Fredrick Preis, Jr.</strong>, Senior Partner-Attorney, Lemle &#038; Kelleher, L.L.P.<br />
<strong>Britt R. Singletary</strong>, Partner, Singletary &#038; Thrash-Biloxi, PLLC</p>
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<itunes:duration>59:38</itunes:duration>
		<itunes:subtitle>Employment law is complicated to begin with, but when applied to the highly regulated gaming environment, it becomes truly unique. This session examines surveillance room ...</itunes:subtitle>
		<itunes:summary>Employment law is complicated to begin with, but when applied to the highly regulated gaming environment, it becomes truly unique. This session examines surveillance room issues, licensing issues with internal promotions, non-competes and non-solicits for player development employees, miscommunications by employees that give rise to slander and regulatory scrutiny, sexual harassment and more.


Moderator:
Russell Lichtenstein, Senior Partner, Cooper Levenson, Attorneys at Law   

Speakers:
John P. Boggs, Employment Litigation Attorney, Fine, Boggs and Perkins, LLP
Phil Fortino, Partner, Global Work/Life Solutions
E. Fredrick Preis, Jr., Senior Partner-Attorney, Lemle  Kelleher, L.L.P. 
Britt R. Singletary, Partner, Singletary  Thrash-Biloxi, PLLC</itunes:summary>
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		<title>What&#8217;s in It for Me?: Customer Service Training</title>
		<link>http://www.g2ecast.com/whats-in-it-for-me/</link>
		<comments>http://www.g2ecast.com/whats-in-it-for-me/#comments</comments>
		<pubDate>Fri, 18 Dec 2009 03:23:42 +0000</pubDate>
		<dc:creator>Rob</dc:creator>
				<category><![CDATA[G2E 2009 Podcasts]]></category>
		<category><![CDATA[Human Resources]]></category>

		<guid isPermaLink="false">http://www.g2ecast.com/?p=915</guid>
		<description><![CDATA[While it seems obvious that the customer should be at the center of every casino’s universe, it’s sometimes difficult to effectively promote that idea to employees. During this session, a human resources trainer explains how to make your employees care more about the patron and offer suggestions on how to get them to see customers [...]]]></description>
			<content:encoded><![CDATA[<p><img align="left" src="http://www.g2ecast.com/images/HumanResourcesIcon.jpg" alt="Human Resources Icon" />While it seems obvious that the customer should be at the center of every casino’s universe, it’s sometimes difficult to effectively promote that idea to employees. During this session, a human resources trainer explains how to make your employees care more about the patron and offer suggestions on how to get them to see customers in a different light. Learn about employee reward methods for positive behavior, including guaranteed quarterly bonuses based on improved courtesy performance as measured by a comprehensive and sophisticated metric.</p>
<p><strong>Moderator:</strong><br />
<strong>Martin Baird</strong>, CEO, Robinson &#038; Associates   </p>
<p><strong>Speakers:</strong><br />
<strong>Marcus Diaz</strong>, Director of Training &#038; Development, Casino del Sol<br />
<strong>Christopher McGivern</strong>, Vice President Human Resources, Viejas Enterprises<br />
<strong>Wendy L. Nutt</strong>, Vice President of Labor Relations, MGM MIRAGE<br />
<strong>Vic Taucer</strong>, President, Casino Creations </p>
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<itunes:duration>61:20</itunes:duration>
		<itunes:subtitle>While it seems obvious that the customer should be at the center of every casinorsquo;s universe, itrsquo;s sometimes difficult to effectively promote that idea to ...</itunes:subtitle>
		<itunes:summary>While it seems obvious that the customer should be at the center of every casinorsquo;s universe, itrsquo;s sometimes difficult to effectively promote that idea to employees. During this session, a human resources trainer explains how to make your employees care more about the patron and offer suggestions on how to get them to see customers in a different light. Learn about employee reward methods for positive behavior, including guaranteed quarterly bonuses based on improved courtesy performance as measured by a comprehensive and sophisticated metric.


Moderator:
Martin Baird, CEO, Robinson  Associates   

Speakers:
Marcus Diaz, Director of Training  Development, Casino del Sol
Christopher McGivern, Vice President Human Resources, Viejas Enterprises
Wendy L. Nutt, Vice President of Labor Relations, MGM MIRAGE 
Vic Taucer, President, Casino Creations </itunes:summary>
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		<itunes:author>you@yourdomain.com</itunes:author>
		<itunes:explicit>no</itunes:explicit>
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		<title>More than a Wage: Managing Employee Benefits in Today&#8217;s Economy</title>
		<link>http://www.g2ecast.com/more-than-a-wage/</link>
		<comments>http://www.g2ecast.com/more-than-a-wage/#comments</comments>
		<pubDate>Fri, 18 Dec 2009 03:16:56 +0000</pubDate>
		<dc:creator>Rob</dc:creator>
				<category><![CDATA[G2E 2009 Podcasts]]></category>
		<category><![CDATA[Human Resources]]></category>

		<guid isPermaLink="false">http://www.g2ecast.com/?p=912</guid>
		<description><![CDATA[Employee benefits can be used as an effective tool to attract quality employees, however they may also be a drain on company resources in distressed economic times. This session describes cost-effective ways to manage employee benefits. Learn about new innovations in retirement benefits, employee education, consumer-driven healthcare plans and more. Many of these programs benefit [...]]]></description>
			<content:encoded><![CDATA[<p><img align="left" src="http://www.g2ecast.com/images/HumanResourcesIcon.jpg" alt="Human Resources Icon" />Employee benefits can be used as an effective tool to attract quality employees, however they may also be a drain on company resources in distressed economic times. This session describes cost-effective ways to manage employee benefits. Learn about new innovations in retirement benefits, employee education, consumer-driven healthcare plans and more. Many of these programs benefit both the employer and employee, often at little or no cost to the company.</p>
<p><strong>Moderator:</strong><br />
<strong>Donald Hoover</strong>, Vice President Placement Consulting Services, Gaming Hospitality Experts   </p>
<p><strong>Speakers:</strong><br />
<strong>Annette Aguirre</strong>, Corporate Director HR, Tropicana Entertainment Holdings, LLC<br />
<strong>Steve Fliss</strong>, Director, Human Resources, San Manuel Band of Mission Indians<br />
<strong>Kelly E. LeGrow</strong>, Principal and Owner, Lawrence/Kreeft &#038; Associates<br />
<strong>Jennifer Martinez</strong>, Senior Director, Human Resources, Konami Gaming, Inc. </p>
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<itunes:duration>53:37</itunes:duration>
		<itunes:subtitle>Employee benefits can be used as an effective tool to attract quality employees, however they may also be a drain on company resources in distressed ...</itunes:subtitle>
		<itunes:summary>Employee benefits can be used as an effective tool to attract quality employees, however they may also be a drain on company resources in distressed economic times. This session describes cost-effective ways to manage employee benefits. Learn about new innovations in retirement benefits, employee education, consumer-driven healthcare plans and more. Many of these programs benefit both the employer and employee, often at little or no cost to the company.


Moderator:
Donald Hoover, Vice President Placement Consulting Services, Gaming Hospitality Experts   

Speakers:
Annette Aguirre, Corporate Director HR, Tropicana Entertainment Holdings, LLC
Steve Fliss, Director, Human Resources, San Manuel Band of Mission Indians
Kelly E. LeGrow, Principal and Owner, Lawrence/Kreeft  Associates 
Jennifer Martinez, Senior Director, Human Resources, Konami Gaming, Inc. </itunes:summary>
		<itunes:keywords>G2E,2009,Podcasts,,Human,Resources</itunes:keywords>
		<itunes:author>you@yourdomain.com</itunes:author>
		<itunes:explicit>no</itunes:explicit>
		<itunes:block>No</itunes:block>
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		<title>Relating and Motivating: Communicating Across Generations</title>
		<link>http://www.g2ecast.com/relating-and-motivating/</link>
		<comments>http://www.g2ecast.com/relating-and-motivating/#comments</comments>
		<pubDate>Fri, 18 Dec 2009 03:14:18 +0000</pubDate>
		<dc:creator>Rob</dc:creator>
				<category><![CDATA[G2E 2009 Podcasts]]></category>
		<category><![CDATA[Human Resources]]></category>

		<guid isPermaLink="false">http://www.g2ecast.com/?p=909</guid>
		<description><![CDATA[The corporate generation gap means that management must make efforts to understand the needs, desires and motivations of young workers. This session explains how to handle such generational conflicts as cliques, competing ringleaders, social bullying, out-casting and similar issues that may present problems in your workplace. Learn about appropriate verbal and non-verbal responses and how [...]]]></description>
			<content:encoded><![CDATA[<p><img align="left" src="http://www.g2ecast.com/images/HumanResourcesIcon.jpg" alt="Human Resources Icon" />The corporate generation gap means that management must make efforts to understand the needs, desires and motivations of young workers. This session explains how to handle such generational conflicts as cliques, competing ringleaders, social bullying, out-casting and similar issues that may present problems in your workplace. Learn about appropriate verbal and non-verbal responses and how to handle these situations diplomatically.</p>
<p><strong>Moderator:</strong><br />
<strong>Mona Vaccarella</strong>, President, Human Resources and Gaming Operations Consultant, Gaming Hospitality Experts, LLC </p>
<p><strong>Speakers:</strong><br />
<strong>Bob Gerst</strong>, Senior Vice President of Human Resources, Boyd Gaming Corporation<br />
<strong>Gary Kapral</strong>, Senior Vice President of Human Resources, Bally Technologies, Inc.<br />
<strong>Brad Warga</strong>, Corporate Vice President of Talent and Engagement, Harrah&#8217;s Entertainment   </p>
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<itunes:duration>61:49</itunes:duration>
		<itunes:subtitle>The corporate generation gap means that management must make efforts to understand the needs, desires and motivations of young workers. This session explains how to ...</itunes:subtitle>
		<itunes:summary>The corporate generation gap means that management must make efforts to understand the needs, desires and motivations of young workers. This session explains how to handle such generational conflicts as cliques, competing ringleaders, social bullying, out-casting and similar issues that may present problems in your workplace. Learn about appropriate verbal and non-verbal responses and how to handle these situations diplomatically.


Moderator:
Mona Vaccarella, President, Human Resources and Gaming Operations Consultant, Gaming Hospitality Experts, LLC 

Speakers:
Bob Gerst, Senior Vice President of Human Resources, Boyd Gaming Corporation
Gary Kapral, Senior Vice President of Human Resources, Bally Technologies, Inc.
Brad Warga, Corporate Vice President of Talent and Engagement, Harrah's Entertainment   

</itunes:summary>
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		<itunes:author>you@yourdomain.com</itunes:author>
		<itunes:explicit>no</itunes:explicit>
		<itunes:block>No</itunes:block>
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		<title>Managing Morale: Layoffs, Cost-Cutting and Commitments</title>
		<link>http://www.g2ecast.com/managing-morale/</link>
		<comments>http://www.g2ecast.com/managing-morale/#comments</comments>
		<pubDate>Fri, 18 Dec 2009 03:11:30 +0000</pubDate>
		<dc:creator>Rob</dc:creator>
				<category><![CDATA[G2E 2009 Podcasts]]></category>
		<category><![CDATA[Human Resources]]></category>

		<guid isPermaLink="false">http://www.g2ecast.com/?p=906</guid>
		<description><![CDATA[The greatest loss to a company during an economic downturn may not be financial. It is often the loss of trust, respect and confidence between management and employees. But rather than make massive layoffs, many organizations are taking a more intelligent and nuanced approach to cutting their costs—and taking care not to alienate their top [...]]]></description>
			<content:encoded><![CDATA[<p><img align="left" src="http://www.g2ecast.com/images/HumanResourcesIcon.jpg" alt="Human Resources Icon" />The greatest loss to a company during an economic downturn may not be financial. It is often the loss of trust, respect and confidence between management and employees. But rather than make massive layoffs, many organizations are taking a more intelligent and nuanced approach to cutting their costs—and taking care not to alienate their top performers. During this session, learn how to make targeted, strategic workforce reductions and cuts in other discretionary spending, as well as how to balance wages, pay increases and reductions in annual incentives and bonuses in ways that can actually solidify the employee relationship.</p>
<p><strong>Moderator:</strong><br />
<strong>John Ceresani</strong>, Principal, The Pharos Group, LLC    </p>
<p><strong>Speakers:</strong><br />
<strong>Frank Bellis</strong>, Partner, The Pharos Group, LLC<br />
<strong>Tom Brosig</strong>, Owner, The Brosig Group<br />
<strong>Gene Clark</strong>, Senior Vice President, Human Resources, Penn National Gaming, Inc.<br />
<strong>Tami Corbin</strong>, VP of Human Resources, International Game Technology (IGT)   </p>
]]></content:encoded>
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<itunes:duration>64:19</itunes:duration>
		<itunes:subtitle>The greatest loss to a company during an economic downturn may not be financial. It is often the loss of trust, respect and confidence between ...</itunes:subtitle>
		<itunes:summary>The greatest loss to a company during an economic downturn may not be financial. It is often the loss of trust, respect and confidence between management and employees. But rather than make massive layoffs, many organizations are taking a more intelligent and nuanced approach to cutting their costsmdash;and taking care not to alienate their top performers. During this session, learn how to make targeted, strategic workforce reductions and cuts in other discretionary spending, as well as how to balance wages, pay increases and reductions in annual incentives and bonuses in ways that can actually solidify the employee relationship.


Moderator:
John Ceresani, Principal, The Pharos Group, LLC    

Speakers:
Frank Bellis, Partner, The Pharos Group, LLC
Tom Brosig, Owner, The Brosig Group
Gene Clark, Senior Vice President, Human Resources, Penn National Gaming, Inc.
Tami Corbin, VP of Human Resources, International Game Technology (IGT)   
</itunes:summary>
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