G2E Podcasts » Table Games

Food for Thought: Keeping Them in Their Seats

Rob — Fri, 18 Dec 2009 06:56:22 +0000

For more than 70 years, California card rooms have fed their guests while they gamble at poker tables. Asian casinos have long provided dining service at tables as well. At this session, experts examine how feeding guests on both table games and at gaming machines can increase time-on-device, trim complimentary costs, improve drop and win, modify F&B staffing needs and create unique marketing and service opportunities that will set the savvy regional casino operation apart from its competition.

Moderator:
Clark Hickey, Director of Food and Beverage, Barona Valley Ranch Resort and Casino

Speakers:
Joe Olivieri, Director of Gaming Operations, Viejas
Joe Wilcock, Vice President of Table Game Operations, Treasure Island, Las Vegas

Poker Possibilities: Operating a Profitable Room

Rob — Fri, 18 Dec 2009 06:45:56 +0000

While the poker boom has clearly peaked, there are still plenty of players looking for a shot at the big time. This session examines the state of the poker market and discuss new, more efficient operating models for your room. Speakers examine the setting of table limits and range of blinds, the number of tables, bad-beat jackpots, tournaments, comps and big events. Staffing, online sponsorship possibilities and poker room technology are also discussed.

Moderator:
Lisa Tenner, President, Tenner & Associates, Inc.

Speakers:
Doug Dalton, Director of Poker Operations, Bellagio Resort & Casino
Deb Giardiana, Executive Director of Poker Operations, Wynn Las Vegas
Andy Rich, Poker Room Manager, Harrah’s Entertainment, Inc.

Running the Numbers: Table Game Yield Management

Rob — Fri, 18 Dec 2009 06:43:20 +0000

Table game operations lose immeasurable revenue because of improper pricing strategies and poorly executed labor management. In this session, speakers examine how and when to move table minimums up or down, how to maximize revenues with no additional costs, how to manage staff for greatest efficiency and how to understand gamblers’ behaviors as they relate to table game minimum wagers.

Moderator:
Bill Zender, Gaming Consultant, Last Resort Consulting

Speakers:
Prem Gururajan, President, Tangam Systems
Jim Kilby, Gaming Consultant, OKIE International
Peter Klugsberger, Executive Director of Table Games, Great Blue Heron Casino
Joe Wilcock, Vice President of Table Game Operations, Treasure Island, Las Vegas

Chip Leaders: Table Game Tournaments that Work

Rob — Fri, 18 Dec 2009 06:37:00 +0000

A properly developed and well-executed table game tournament provides the savvy operator with surefire profits while building loyalty among the casino’s most valuable guests. During this session, participants learn how to determine the ideal ROI, how to identify and attract the most profitable target market, as well as what it takes to get guests in the door, how to keep them on the casino floor and how to exceed their expectations.

Moderator:
Rick Gianti, Table Games Supervisor, Bellagio Resort & Casino, Managing Partner, Magic 7 Enterprises LLC

Speakers:
Karen Delia-Mendoza, Director of Table Games Special Events and Game Development, Barona Valley Ranch Resort & Casino
Graciela Olson, Vice President of Table Games, Monte Carlo Resort
London Swinney, Executive Director of Casino Operations, New York New York Hotel and Casino

Don’t Do This: The Top 10 Table Game Blunders

Rob — Fri, 18 Dec 2009 06:32:45 +0000

The math is usually straightforward, so it’s often surprising that some casino operators ignore it to focus on their gut feelings – gut feelings that often end up costing your property money. But it’s not just the math that is overlooked; often customer relationship development is the most neglected part of the equation. At this session, enjoy a hilarious (and true) account of the 10 dumbest things table game operators often do. Max Rubin lampoons some bizarre and absurd practices while explaining how and why these illogical policies do nothing but cost casinos money. Come learn from other people’s mistakes!

Speaker:
Max Rubin, President, Max Rubin Enterprises

Getting in the Game: Table Game Operators Roundtable

Rob — Fri, 18 Dec 2009 06:30:25 +0000

The growth of table games has been greatly accelerated by the expansion of the Asian market, changes in tribal gaming regulations and legalization in some racino states. During this session, table game operators discuss the pros and cons of rapid growth and how to best manage it. A variety of new games, bonus features, rule changes and labor issues are also discussed.

Moderator:
Kathi Meci, Gaming Consultant, Kathi Meci, Consulting

Speakers:
Mike Cray, Director of Casino Operations, Isle of Capri Casino – Biloxi
Gabe Hunterton, Senior Vice President – Business Development, MGM GRAND Macau
Michael Patterson, Vice President of Table Games, Barona Valley Ranch Resort & Casino
Jimmy Wike, Vice President of Table Game Operations, Caesars Palace

Blackjack Pot: Side Bets, Technology and Rule Changes

Rob — Fri, 11 Dec 2009 05:38:48 +0000

Blackjack is America’s favorite casino game, and it’s no slouch in the rest of the world either. At this session, experts examine how blackjack has evolved into the game we see today. Discussions include side bets, “smart tables” and rule changes, including the 6/5 payout recently popularized on the Las Vegas Strip. Experts also offer ways to keep the game fresh and relevant during a time of table games expansion.

Moderator:
C.J. Graham, Vice President of Casino Operations, Thunder Valley Resort

Speakers:
Brian Doerr, Table Game Analyst, Barona Valley Ranch Resort & Casino
John Hemberger, Table Games Product Manager, Shuffle Master, Inc.
Debi Nutton, Senior Vice President, Casino Operations, MGM Grand