A properly developed and well-executed table game tournament provides the savvy operator with surefire profits while building loyalty among the casino’s most valuable guests. During this session, participants learn how to determine the ideal ROI, how to identify and attract the most profitable target market, as well as what it takes to get guests in the door, how to keep them on the casino floor and how to exceed their expectations.


Moderator:
Rick Gianti, Table Games Supervisor, Bellagio Resort & Casino, Managing Partner, Magic 7 Enterprises LLC

Speakers:
Karen Delia-Mendoza, Director of Table Games Special Events and Game Development, Barona Valley Ranch Resort & Casino
Graciela Olson, Vice President of Table Games, Monte Carlo Resort
London Swinney, Executive Director of Casino Operations, New York New York Hotel and Casino