The corporate generation gap means that management must make efforts to understand the needs, desires and motivations of young workers. This session explains how to handle such generational conflicts as cliques, competing ringleaders, social bullying, out-casting and similar issues that may present problems in your workplace. Learn about appropriate verbal and non-verbal responses and how to handle these situations diplomatically.


Moderator:
Mona Vaccarella, President, Human Resources and Gaming Operations Consultant, Gaming Hospitality Experts, LLC

Speakers:
Bob Gerst, Senior Vice President of Human Resources, Boyd Gaming Corporation
Gary Kapral, Senior Vice President of Human Resources, Bally Technologies, Inc.
Brad Warga, Corporate Vice President of Talent and Engagement, Harrah's Entertainment