Turning the Tables: How to Increase Revenue and Profitability

Table games are more important in Asia than in any other part of the world. This session demonstrates how technology, customer service and dealer training can maximize the revenue and profits flowing through the pits. Experts explain how new gaming systems and upgraded RFID elements can track the players and the integrity of the games. Marketing the games, training the staff and evaluating results all were included in this discussion.
Moderator:
Roger Gros, Publisher, Global Gaming Business
Panelists:
Gerard Charlier, President and Chief Executive Officer, Gaming Partners International Corporation
Michael Gore, Asian Gaming Consultant
Gabe Hunterton, Senior Vice President - Business Development, MGM Grand Macau
Andrew Macaulay, Executive Vice President, Asia, Shuffle Master