Navigating Gaming’s Financial Crisis: It’s More Than Just The Numbers
Thursday, February 4, 2010; 2:00 PM – 3:00 PM EST

The impact of the deep recession that has gripped the nation and the gaming industry will last long after the economy recovers. During this complimentary G2E Webinar, you’ll learn from Cory Morowitz and Frank Bellis, about how we got to this point, the current financial state of the industry, and issues that may impact the behavior of casino customers in the future. You’ll also gain insights into how business will have to change by paying greater attention to customers and employees; how to evaluate a casino’s financial condition; and how to gain a greater understanding of the “human capital” that keep customers coming back again and again.

Your Learning Insight Takeaways:

• Gain a greater understanding of how to prepare for the economic rebound
• Learn how to maintain a significant trust level with all casino constituents
• Learn how to motivate and energize employees to do a better job

Presented by:
Cory Morowitz, principal, Morowitz Gaming Advisors, LLC
Frank Bellis, partner, The Pharos Group, LLC

Watch the recorded webinar and download the presentation

G2E & Fine Point Group Present a New Free Multi-Part Webinar Series: Thriving in A Crisis

In these unprecedented times, you simply cannot afford to miss hearing critical insights from industry luminaries who are facing and meeting the challenges of today’s economy. G2E and Fine Point Group are pleased to introduce a multi-part Webinar Series that will give you tips and strategies to help your business remain strong despite never-before-seen competitive pressures, and learn how to survive, and even thrive, no matter the economy. This new Webinar Series is designed to maximize your learning as it progressively builds on the topic of how to thrive in a crisis.

PART 1
Wednesday, May 13 2:00pm – 3:00 EST
State of the Gaming Economy: The Facts at Hand
Sponsored by

Why are casinos in Las Vegas and Atlantic City suffering more than some middle-American and international casinos during this worldwide recession? This session will examine the variable nature of the economic downturn on gaming jurisdictions around the world and discuss why, when and how long it will take for the gaming industry will take to rebound. A case-study property that will be examined throughout the 2009 G2E Webinar series also will be introduced and discussed.
Introductory Remarks: Frank J. Fahrenkopf, president and CEO, American Gaming Association
Moderator: Randy Fine, managing director, The Fine Point Group
Speakers: Alex Calderone, director, Conway MacKenzie, Inc.
Tom Foley, president, Foley Law Group
Bill Lerner, gaming analyst, Union Gaming Group

Watch the recorded webinar and download the presentation from Part 1 now.

PART 2
Wednesday, June 24 2:00pm – 3:00 EST
Weathering the Storm: The Era of Optimization
The age of free-flowing capital has ended, forcing the gaming industry to enter the “era of optimization.” In this session, experts will discuss new financial, operating and marketing models for casino properties (including that of the G2E Webinar Series’ case-study property) that squeeze every dollar of profitability from existing assets. World-class marketers will share strategies for moving the needle through differentiating offers and rewards and for getting the right offer to the right customer at the right time. Learn how casino and VIP marketing, brand marketing, PR, and entertainment and hotel marketing can work together to optimize reinvestment expenses.
Introductory Remarks: Frank J. Fahrenkopf, president and CEO, American Gaming Association
Moderator: Randy Fine, managing director, The Fine Point Group
Speakers: Scott Kreeger, senior vice president of operations & CIO, Station Casinos, Inc.
Gaye Gullo, corporate vice president of marketing, Penn National Gaming, Inc.
Jeff Hook, senior vice president of marketing, Seminole Gaming

Watch the recorded webinar and download the presentation from part 2 now.

PART 3
Tightening the Reins: Effective and Efficient Cost Cutting
This session will examine how to tighten the reins without chopping out the heart of your operation. Successful industry operators will offer real world strategies for optimization, including examining labor analysis to ensure appropriate resource delivery at minimal cost; capitalizing on food & beverage, hotel and other ancillary operations; and using slot floor optimization to ensure you have the right products in the right places. The G2E Webinar Series case-study property will offer additional examples of how to cut costs while growing revenues.
Introductory Remarks: Frank J. Fahrenkopf, president and CEO, American Gaming Association
Moderator: Randy Fine, managing director, The Fine Point Group
Speakers: Thomas Brosig, owner, The Brosig Group
Anthony Faranca, assistant general manager, Philadelphia Park
Therrin Protze, vice president, Delaware North Companies

Watch the recorded webinar and download the presentation from part 3 now.

PART 4 and PART 5
To be held as part of the G2E 2009 conference program.

Official Media Partner:

NCRG Webinar Series

The NCRG Webinar Series, created in conjunction G2E, provides year-round educational opportunities designed to help individuals better understand and address critical issues related to gambling disorders and responsible gaming – without having to leave their own home or office. These online sessions feature some of the leading experts in the field sharing practical, take-home advice and engaging with participants in the same type of dynamic conversations experienced at the NCRG’s annual Conference on Gambling and Addiction.

The NCRG Webinar Series supports the NCRG’s ongoing mission to advance public education about gambling disorders and responsible gaming. To ensure these sessions reach the broadest possible audience, the NCRG is offering the sessions free-of-charge. In addition, with the series being co-sponsored by the Institute for Research on Gambling Disorders, a NAADAC Approved Education Provider, individuals participating in each 1-hour webinar will receive CEU credit.

Treating Pathological Gambling with Motivational Interviewing and CBT: A Webinar for Addiction Professionals
Thursday August 27, 2:00pm -3:00pm EDT
Motivational interviewing (MI) and cognitive behavioral therapy (CBT) are treatment strategies that have been effective for people seeking to recover from substance use disorders; but what about gambling disorders? Although there is no treatment standard for pathological gambling yet, researchers are experimenting with MI and CBT, and preliminary findings look promising. Join two leading researchers from the field to discuss these findings and their implications for clinicians working with clients who have gambling problems.
Moderator: Christine Reilly, Executive Director, Institute for Research on Gambling Disorders
Speakers: David Hodgins, Ph.D., Professor of Psychology in the Department of Clinical Psychology, University of Calgary
David M. Ledgerwood, Ph.D., Assistant Professor, Wayne State University School of Medicine

Watch the recorded webinar and download the presentation from this series.

Youth and College Gambling: New Direction, New Discoveries
Thursday, October 22, 2:00pm – 3:00, EDT
Sponsored by

Last month, after nearly a year of work on the project, a national task force of college administrators and health professionals convened by the NCRG released detailed recommendations for adopting science-based gambling policies at colleges and universities across the country. Join members of the task force for an in-depth look at these recommendations and how higher education institutions are addressing gambling issues in the U.S. Also hear from a leading researcher making key discoveries about youth gambling.

Introduction: Glenn Christenson, Chairman, National Center for Responsible Gaming

Moderator: Christine Reilly, Executive Director, Institute for Research on Gambling Disorders
Speakers: Stacey Andes, Director of Health Promotion, Villanova University
Madalyn C. Eadline, Director, Office of Special Projects, Lehigh University
Randy Stinchfield, Ph.D., Associate Director of the Center for Adolescent Substance Abuse Research and Assistant Professor of Psychiatry at the University of Minnesota Medical School

Webinar participants are eligible for one hour of continuing education credit through the Institute for Research on Gambling Disorders, a NAADAC approved provider.

Watch the recorded webinar and download the presentation from this series.

Improve Your Leadership & Become a High Performer By Learning Why Emotional Intelligence Matters
Tuesday, October 6, 2009 2:00pm – 3:00pm EDT

Emotional Intelligence has been shown to significantly improve sales, recruitment and leadership performance. In fact, research has identified Emotional Intelligence (EQ) as a better predictor of leadership success than intelligence and prior work experience.

Don’t miss this brand new 60-minute Webinar which will help you understand the importance of Emotional Intelligence. You will learn:

• What Emotional Intelligence Is and Why It Matters
• The Business Case for Emotional Intelligence
• The Impact of EQ on Leadership
• Developing Individual and Organizational EQ

If you want to learn how Emotional Intelligence can improve your performance, register today for this information-packed Webinar. You will walk away learning practical tips that you can begin to use in your day to day work environment.

Speakers: Dr. Casey Mulqueen, senior consulting psychologist and director of research, TRACOM Group; Sean Essex, director of marketing, TRACOM Group; Bob Schwieterman, VP and General Mgr – Performance Consulting Division, TRACOM Group

Watch the recorded webinar and download the presentation from this series.

And if you want to learn even more about how to improve your leadership skills and become a better manager, you may want to consider registering for the G2E Leadership Academy, to be held November 16 during G2E at the Las Vegas Convention Center. Register for the G2E Leadership Academy and save with Early Bird Discounts.